Building a world class e-taxi platform in Africa’s largest city demands standards, scale, and systems that protect everyone. On 15 August, Chief Diana Chen, Chairman of CIG Motors and LagRide, confirmed a citywide hiring push through LagRide Academy, a multi million training programme for professional Captains, and a new suite of safety features designed for both riders and drivers
Scale and skills first
LagRide is opening recruitment for thousands of Captains across Lagos. The Academy model is simple and demanding. Train to standard, prove the behaviours, and earn visible recognition on the platform. Graduates enter a system built for consistency, not chance. Schedules are predictable. Coaching is constant. Performance is measured and rewarded in public.
Investing millions in people
Safety begins with people. The company is investing millions in curriculum design, instructor capacity, and assessment protocols that mirror regulated transport settings. Classroom time covers communication, risk management, stress control, and the Customer Respect Standard. Practical sessions focus on defensive driving, route planning, and incident response. Captains who keep the bar high enter a clear pathway to vehicle ownership.
Safety tech that protects both riders and Captains
LagRide’s latest product release brings emergency response and payment protection to the surface.
- Emergency response: Direct call to police within the app for both riders and Captains. One tap alert shares live trip context with support for faster triage, with a clear post incident workflow for documentation and follow up.
- Cashless by design: Compulsory in app payment to LagRide’s digital wallet from any bank account or card in Nigeria. Riders never hand cash to a driver and never make direct transfers to a personal account. No need to carry cash, no payment haggling, and no roadside exchanges that create risk. Real time receipts in app and transparent earnings statements for Captains.
How payment protection works
The wallet accepts the exact fare only. If a rider attempts to pay less than the amount shown in the app, the payment is declined. If a rider attempts to pay more than the amount shown in the app, the payment is declined. This protects riders from overcharge and protects Captains from short payment. The system removes awkward conversations and keeps money movement clean, documented, and auditable.
Green Flag of Excellence
At the inspection led by Chief Diana Chen, top performers received the Green Flag of Excellence. The programme is a public scorecard. It rewards safety records, five star reviews, punctuality, and professional courtesy. It gives riders a visible trust signal and shows Captains a transparent route to recognition and growth.
Partnership with Lagos State for a higher bar
LagRide supports the Lagos State Government Vehicle Inspection Services with a large, modern, well maintained fleet that meets the highest standards. Compliance reduces friction on the road and raises the bar for the entire city. Clear rules, transparent audits, and shared ambition are the operating principles.
Women at the wheel
Representation is not a slogan. Women are present in training cohorts, on the road, and in leadership. The Academy provides mentoring, safe reporting channels, and clear consequences for breaches. Lagos families trust services that respect women. LagRide is building that trust every day.
Customer Respect Standard
Every rider is a guest. Captains are trained to greet properly, maintain clean vehicles, follow safety protocols without exception, and observe quiet when requested. Respect is the baseline. Service is the craft.
What new Captains can expect
- Structured induction and ongoing coaching
- Access to a modern, well serviced fleet
- Recognition through the Green Flag of Excellence programme
- An emergency response flow with direct call to police and priority support
- A pathway to vehicle ownership for consistent top performers
- Shift planning that supports work life balance
- Cashless earnings with transparent statements and no payment friction
What new Captains can expect
- Structured induction and ongoing skills training
- Access to a modern, well serviced fleet
- Recognition through the Green Flag of Excellence programme
- A real time safety system and responsive support channels
- A pathway to vehicle ownership for consistent top performers
- Shift planning that supports work life balance
Why this matters
Reliable mobility is the bloodstream of a modern city. When a platform combines training, technology, and compliance, riders plan with confidence and professionals build real careers. Businesses stay open longer. Families choose safe options at night. Visitors take home stories that attract more visitors. That is the Lagos LagRide is working for.
The CIG Motors link
CIG Motors provides the industrial backbone that keeps the fleet strong. Vehicles fit Lagos roads. Parts supply shortens downtime. Service centres maintain safety. The manufacturer to platform link enables fast cycles of inspection, maintenance, and upgrade. Standards do not drift. They are maintained.
A message from the Chief Diana Chen;
“Africa’s biggest city deserves its safest rides, and great cities move on trust. Our promise is every ride, every time. We accept the challenge”
For riders. Download the LagRide app and experience direct call to police, exact amount payment to the LagRide wallet, and a safer, more predictable journey across Lagos.
For drivers. Join the next LagRide Academy cohort and build a professional career with training, clear standards, and a route to vehicle ownership.
